Refund policy

Eligibility for Refund:
Refunds are applicable for unopened products with manufacturing defects or if the items delivered differ significantly from what was ordered.


Refund Requests:
To request a refund, contact our customer support team within one day of receiving
your product via email at tonie@generationh.ae or phone at 0551731489

Refunds are processed within 7 business days after the returned items are inspected and approved. You will be notified via email once your refund is processed.

For any concerns, feel free to reach out to our customer support team